Wed Jan 3 '18 Announcement
almost 7 years ago
– Wed, Jan 03, 2018 at 08:29:18 AM
Hi Cirkul backers!
From everyone at Cirkul, we hope you had a nice holiday season and a happy new year! As we enter 2018, Cirkul will be a great way for everyone to reach potential health goals and stay happily hydrated! See our blog post on The Cirkular discussing the importance of drinking more water! https://drinkcirkul.com/blog/why-you-need-to-drink-more-water.
Our fulfillment partner has been on a holiday break, but now they're back to it - packing up and shipping your orders as quickly as possible. They're working hard to get the final Indiegogo orders sent out to the backers who've been patiently waiting - thank you for the continued patience, you guys rock!
As a reminder, for any remaining orders, we'll be sending a tracking number and 20% discount code once your order does ship.
**IMPORTANT NOTE** ONCE YOUR ORDER SHIPS WE ARE UNABLE TO RECALL OR REDIRECT IT - so please, if you have updated shipping information let us know immediately. If you've already let us know in the past, we've taken the steps to make sure it's updated to the last address you shared with us.
The phenomenal feedback from those who have received their orders continues. We can't wait for everyone to receive their Cirkul Sips and stay happily hydrated in 2018!
-Cirkul team
Wed Dec 20 '17 Announcement
almost 7 years ago
– Wed, Dec 20, 2017 at 11:41:18 AM
Hi Cirkul backers!
We hope everyone is getting through the final Wednesday before the holiday break! As you know, shipping of our Indiegogo orders kicked off a couple weeks ago and by the end of this week we will have shipped out right around 85% of the orders. We're working as fast as possible to ship out the remaining orders as soon as the completed inventory is ready.
As a reminder, for any remaining orders, we'll be sending a tracking number and discount code once your order does ship. We know everyone is rightfully excited to see their shipping confirmation email and we're fired up to continue to get long awaited packages on the way.
**IMPORTANT NOTE** ONCE YOUR ORDER SHIPS WE ARE UNABLE TO RECALL OR REDIRECT IT - so please, if you have updated shipping information let us know immediately. If you've already let us know in the past, we've taken the steps to make sure it's updated to the last address you shared with us.
To all of our backers - a humble thank you from our team for your continued patience and support to date. We couldn't have done it without all of you and we're super thankful for everyone's involvement.
We're bringing a brand new product to market and unfortunately there have been some hiccups along the way! To that point - we certainly wish everything would come off our assembly lines 100% perfect, 100% of the time - but unfortunately for at least our first few months this most likely won't be the case. We're working hard to get everything dialed in as soon as possible, but greatly appreciate your patience and understanding in the meantime!
The phenomenal feedback from those who have received their orders continues:
We can't wait for every single backer to get their hands on their order and give Cirkul a spin. We understand and appreciate that the wait has been long, and the shipments overdue, but from all of us on the Cirkul team we wanted to extend a thank you for everything so far - We <3 our Backers!
-Cirkul Team
Wed Dec 13 '17 Announcement
almost 7 years ago
– Wed, Dec 13, 2017 at 05:37:45 AM
Hi Cirkul backers!
As more and more orders are being sent out we want to give you a quick reminder - if your shipping address has changed recently, please let us know immediately by sending us an email to [email protected]. This will allow us to update your shipping address before your order is shipped. Thanks!
-Cirkul Team
Mon Dec 11 '17 Announcement
almost 7 years ago
– Mon, Dec 11, 2017 at 10:43:38 AM
Hi Cirkul backers -
Happy Monday! We hope that everyone had a nice weekend and are happy to be sharing an update today. Shipping of Indiegogo orders kicked off last week and is continuing this week and next week. Right now we're building 4-packs, packing out orders with the proper flavors and bottles, and shipping as fast as possible each and every day. We have about 3,000 orders to get through and are on a pace of 150-200 per day. We're doing everything we can to speed up this pace and will keep you posted when there's a breakthrough.
We'll be sending a tracking number and discount code once your order does ship. It's a small start, and we understand that everyone wants their bottle in their hands asap, but people have begun to receive their orders and the reactions have been awesome. Here are a couple examples of reactions we received this weekend:
Keep an eye on your email, 200 orders are shipping out today, and they’ll continue on a rolling basis over the coming weeks. We’re doing our best to get them sent out as soon as possible and we thank everyone in advance for the understanding and support throughout the process!
- Cirkul Team
Tue Nov 28 '17 Announcement
almost 7 years ago
– Tue, Nov 28, 2017 at 06:53:56 PM
Cirkul Backers,
We hope you had a great Thanksgiving! As we mentioned in our last update around 10,000 cartridges have arrived at our fulfillment partner in Connecticut, and this week they've been using that inventory to pack and ship Indiegogo orders! We're expecting about 1,000 orders to go out this week.
We're continuing cartridge production one flavor at a time, usually over a 2-3 day period, to build up the cartridges needed for Indiegogo cartridges. Many Indiegogo orders contain multiple flavors or variety packs, which require all of the flavors to be in inventory before we can ship them, so we appreciate your patience as we work to fill all of our flavors.
As some backers have mentioned, we shipped a small number of starter kit orders to test our shipping and fulfillment process. We wanted to make sure that we could pack, process, and ship orders successfully without any damage to the product to ensure there were no delays when we applied the same processes to the larger scale of all Indiegogo orders.
Fulfilling Indiegogo orders is our top priority and they will be shipped out as quickly as possible as cartridges are filled and put into inventory. As we mentioned, we expect about 1,000 orders to be shipped this week!
We can't overstate the appreciation we have for our Indiegogo backers, and as a reminder, you will be receiving a discount code for 20% off a future Cirkul order. Our team is truly doing everything we can to expedite the filling process to get Indiegogo orders shipped as quickly as possible. We appreciate your patience, understanding, and supportive comments as we bring this product to life! If you have any other questions, please let us know. Thanks!
-Cirkul Team
